Privacy policy

Brand Name: ZIIV

ZIIV respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide a smooth and secure shopping experience.

1.1 Personal Information

When you interact with our website, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party gateways)
Order details and purchase history

1.2 Non-Personal Information

Automatically collected information includes:

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To communicate order confirmations, shipping updates, and support requests
To improve website performance and user experience
To prevent fraud and ensure payment security
To send promotional messages, offers, or updates (only if you opt in)

3. Payment Information Security

ZIIV does not store or process card or UPI details directly
All payment transactions are handled by secure, PCI-DSS compliant payment gateways
We receive only transaction confirmation and order status from payment providers

4. Cookies & Tracking Technologies

ZIIV uses cookies and similar technologies to:

Remember your preferences
Enable essential website functionality
Analyze traffic and performance
Deliver personalized content and offers

You may disable cookies through your browser settings, but some features of the website may not function properly.

5. Sharing of Information

We do not sell, trade, or rent your personal information.

Your information may be shared only with:

Payment gateway providers
Shipping and logistics partners
Website hosting and IT service providers
Legal or regulatory authorities when required by law

All third-party partners are bound by confidentiality obligations.

6. Data Retention

We retain your personal information:

Only as long as necessary to fulfill orders and legal obligations
To maintain records for accounting, taxation, and dispute resolution

Once data is no longer required, it is securely deleted or anonymized.

7. Data Security Measures

We implement appropriate technical and organizational safeguards including:

Secure servers and encrypted connections (SSL)
Restricted access to sensitive information
Regular security monitoring and updates

Despite best practices, no online transmission is 100% secure. We cannot guarantee absolute security.

8. Your Rights

You have the right to:

Access your personal data
Request correction or update of inaccurate information
Withdraw marketing consent at any time
Request deletion of your personal data (subject to legal obligations)

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

ZIIV does not knowingly collect personal information from children under the age of 18.
If you believe a child has provided personal data, please contact us and we will take immediate action.

10. Third-Party Links

Our website may contain links to third-party websites.
ZIIV is not responsible for the privacy practices or content of such websites. Please review their policies separately.

11. Changes to This Privacy Policy

ZIIV reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

Continued use of the website after updates implies acceptance of the revised policy.

12. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

ZIIV
Phone: +91 90929 64278
Email: globalziiv@gmail.com

Ziiv